Privacy Policy – Ursa Engineering Solutions

Privacy and Cookies Policy

1. Introduction

Ursa Engineering Solutions Ltd is committed to protecting your privacy and personal data.
This policy explains how we collect; use; store; and protect personal information when you visit ursaengineering.co.uk or contact us.

This policy applies to all visitors; clients; suppliers; and other users of our website.

2. Who We Are

Ursa Engineering Solutions Ltd provides professional engineering; compliance; and advisory services within the United Kingdom.

Data Controller:
Ursa Engineering Solutions Ltd
Website: ursaengineering.co.uk
Email: info@ursaengineering.co.uk

3. What Personal Data We Collect

We may collect the following information:
• Name
• Email address
• Telephone number
• Company name and job title
• Enquiry and correspondence details
• Technical data including IP address; browser type; device information; operating system; and pages visited

We do not intentionally collect special category data.

4. How We Collect Personal Data

We collect data when you:

• Submit an enquiry or contact form

• Contact us by email or telephone

• Subscribe to updates or communications

• Use or browse our website; via cookies and analytics

5. How We Use Your Data

We use your personal data to:

• Respond to enquiries and requests

• Deliver engineering and consultancy services

• Prepare proposals; quotations; and contracts

• Manage client relationships

• Improve website performance and content

• Meet legal; regulatory; and professional obligations

6. Lawful Basis for Processing

Under UK GDPR; we process personal data on the following lawful bases:

• Legitimate interests; for operating and developing our business

• Contractual necessity; where data is required to provide services

• Legal obligation; where processing is required by law

• Consent; where you have explicitly provided it

7. Marketing Communications

We may send relevant business communications where there is a legitimate interest or where consent has been provided.
You may opt out at any time by contacting us or using an unsubscribe option where available.

We do not sell; rent; or trade personal data.

8. Data Sharing

We may share personal data only where necessary with:

• Professional advisers such as legal; financial; or insurance providers

• IT; website; and hosting providers

• Regulatory or enforcement authorities where legally required

All third parties are required to process data securely and lawfully.

9. Data Storage; Retention; and Security

Personal data is stored securely using appropriate technical and organisational controls.

We retain data only for as long as necessary for the purposes outlined in this policy or to comply with legal; contractual; or regulatory requirements.

Our approach aligns with good practice information security principles including those used in ISO 27001 environments.

10. Your Data Protection Rights

You have the right to:

•Request access to your personal data

•Request correction of inaccurate or incomplete data

•Request deletion of your data where applicable

•Object to or restrict processing

•Request data portability

•Withdraw consent at any time

Requests should be made using the contact details above.

11. Cookies Policy

Cookies are small text files placed on your device when you visit a website.
We use cookies to ensure the website functions correctly and to understand how visitors use our site.

11.1 Types of Cookies We Use

Essential cookies
These are required for basic website functionality and cannot be switched off.

Analytics cookies
These help us understand how visitors use the website; such as pages visited; time spent; and traffic sources.

This data is anonymised and used solely to improve website performance.

We do not use cookies for advertising or tracking across third party websites.

11.2 Managing Cookies

You can control or delete cookies through your browser settings.
Disabling some cookies may affect website functionality.

For guidance on managing cookies; visit your browser provider’s help pages.

12. External Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content of those websites.

13. Policy Updates

This policy may be updated from time to time to reflect legal; regulatory; or operational changes.
The latest version will always be published on this page.

14. Contact Us

If you have any questions about this policy or how your data is handled; please contact:

Ursa Engineering Solutions Ltd
Email: info@ursaengineering.co.uk